ERODUCTIONS

Shipping & Handling

Our process


We offer shipping to most locations worldwide. All orders are processed, packed, and shipped by us, from our studio in Birrarung-ga (Melbourne, Australia). 

Orders are typically processed within 2 business days (approx. 48 hours) from when we receive it. Once we've packed and shipped your order, we'll send you an email confirming important information such as your order details, tracking number, care instructions, and estimated delivery times.

All orders are shipped for delivery with signature to protect your shipment from misdelivery, tampering, theft, loss and damage due to unsuitable placement, or product defects resulting from exposure to environmental conditions. 

At this stage, we exclusively ship via Australia Post. Get in touch if you wish to use an alternative courier or postal service.

If you place an order with us from a location outside of Australia, timezone differences may alter our above processing time estimates. For example, if you're based in Los Angeles (California, USA) and place an order at Friday, 6pm (PST), the order will come through to us on Saturday, 1pm (AEST) due to the 19 hour timezone difference between our respective locations.

Our handling and packing standards


Our prints come inside a protective acid and lignin free plastic sleeve with a hard backing board for safe storage. This is then carefully packed inside a heavy duty rigid mailer to prevent warping and bending during shipping.

We recommend reading through our Care Instructions ahead of placing your order for detailed instructions on how to safely open your package, how to handle prints, and other best practice tips for storing and displaying fine art prints in the long term.

Shipping costs 


We offer standard shipping on all orders for a flat fee. Flat-fees are country-specific and can be found below. If you can't find an applicable rate below, get in touch with us at [email protected].

Free domestic shipping is automatically applied on orders above $100AUD across Australia. Free international shipping is available to all orders above $250AUD everywhere else (using the code 5C5V3J at checkout). 

Standard domestic post for $10AUD
Free shipping on all orders above $100AUD

Standard international post for $20AUD
Free shipping on all orders above $250AUD

Standard international post for $40AUD 
Free shipping on all orders above $250AUD

Standard international post for $15AUD 
Free shipping on all orders above $250AUD

Standard international post for $30AUD
Free shipping on all orders above $250AUD

Standard international post for $50AUD
Free shipping on all orders above $250AUD


Delivery times

Metro areas: 3-5 business days
Most other areas: 2-7 business days

Varies depending on precise location, time of year, and other factors. For real time estimates, we recommend looking at Australia Post - international delivery times.

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